Privacy and Security
Reading Professional may ask you to provide personal information, such as name, mailing address, telephone number, and e-mail address to process your request for services. Reading Professional respects your privacy and security. In doing so, we will not share the personal information you provide with any other party. Proofreading services are secure with Reading Professional.
Frequently, we are required to proofread website copy, documents, and/or content for businesses that compete with one another, either directly or indirectly. Our confidentiality policy limits the discussion or sharing of any data between all clients. This includes, but is not limited to, all proprietary information regarding your type of business, line of work, field of study and/or website purpose. It is our strictest policy to adhere to the confidentiality of your products and services.
Refunds and Cancellations
Due to copyrighting laws and the inherent, duplicative nature of the services provided by Reading Professional, these services including but not limited to, proofreading and all other project-related and administrative tasks, are not “returnable.” Reading Professional will make every reasonable attempt to recheck, rectify, and/or resolve any unsatisfactory issues that are reported by Client within a period of seven days after work has been returned to Client.
Non-Disclosure Agreement (NDA)
All material submitted to Reading Professional, whether written, or in any other form, will be kept private and confidential. Additionally, a representative from Reading Professional will be happy to sign a custom NDA that you or your company drafts upon request.